Track Resolved Evidence After Shipping

Shipping a fix is not the end of the UserTold.ai loop. The current product model keeps delivery connected to the evidence that justified it: Linear completion resolves the current linked evidence, and future interviews can surface similar evidence for recurrence review.

This is especially important for agentic teams. A coding agent can deliver a change quickly, so the source evidence needs to stay inspectable after handoff without pretending to prove impact.

Completion and recurrence

Linear is the delivery source of truth. When the linked Linear issue is completed, UserTold can hide the current evidence by default while keeping it available for review.

The practical workflow:

  1. Link the original evidence to a work item.
  2. Verify the Work with project context and move it to ready.
  3. Push the ready Work to Linear.
  4. Complete the Linear issue when the work is done.
  5. Let UserTold resolve the current linked evidence.
  6. Review future similar evidence if it resurfaces as possible recurrence.

What a good recurrence review keeps visible

  • the original work item and linked Linear issue
  • the source interviews and quotes
  • the new similar evidence
  • confidence for why the new evidence appears related
  • enough interview context for a human to decide what to do next

Do not treat recurrence as attribution. Similar future evidence is a review cue, not proof that a shipped fix failed.

Next step

Use this flow after a work item has been pushed to Linear. Start with Interviews to Issues if the evidence has not yet been grouped into Work, reviewed, and marked ready.