Give your agent a direct line to real users.
UserTold gives product and coding agents tools to design studies, make them available in-product, and receive source-linked evidence after real users take part. MCP and CLI operations return machine-readable JSON so agents can inspect the source before deciding what should become work.
The loop
From an agent-run interview to source-linked evidence
usertold://projects
Choose an accessible project from the bounded MCP bootstrap resource before making project-scoped calls.
studies.create
Create a structured study from a validated script — goals, segments, and conductor modes in one call.
Interviews run
The widget embeds in your product. Interviews capture real usage, silent observation, planned debriefs, and recordings.
evidence.list
After interviews complete, list extracted evidence: struggling_moments, desired_outcomes, workarounds.
work.create_from_evidence
Group related evidence into draft Work in the backlog, with interview quotes and source moments attached.
Work review
Verify the evidence, grouping, and current project context before moving Work from backlog to ready.
work.push
Push only ready Work to GitHub Issues or Linear with source quotes and evidence context attached.
Linear completion sync
When a linked Linear issue is completed, resolve the current work item evidence and keep watching new interviews for similar evidence that may resurface.
Connect
Start from MCP
Connect
Start from CLI
For write-capable headless setup, export a user-delegated bearer from the CLI OAuth flow. Protocol-native usk_... auth.md keys are read-only after email OTP claim.
What comes back
Output contract
CLI commands can emit structured output with --json or --format json. MCP tools publish input and output schemas during discovery and return bounded structured results.
{
"signalId": "sig_abc123",
"signal_type": "struggling_moment",
"quote": "I tried this flow three times and still cannot find where to change billing.",
"confidence": 0.91,
"intensity": 0.8,
"interviewRef": "ses_xyz789",
"timestamp_ms": 142300,
"page_url": "/checkout/step-3"
}Connect your agent to real user feedback
Give it access to study setup, in-product interviews, source-linked evidence, and reviewed tracker handoff.