Support

For help with UserTold.ai, email support@usertold.ai.

Use this address for account access, interview capture and processing, the interview widget, CLI, or MCP connections.

What to include

• What you were trying to do
• The relevant project or study reference
• The approximate time and any visible error message

Do not include passwords, API keys, OAuth tokens, or participant recordings or transcripts in your first email.

For security vulnerabilities, see Security. For privacy or data requests, see the Privacy Policy. For setup help, see Documentation and MCP Integration.